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DocumentationRuntimeConfigure RuntimeConfigure reasons

Configure reasons

What are reasons?

Reasons allow you to track root cause by breaking down the down and idle categories.

After you add reasons, you will be prompted to select a reason each time you indicate a location is down or idle.

Dashboards will aggregate by reason, enabling more granular analysis of your downtime or idle time.

For example, you may want to use downtime reasons to track when a machine is down or when you’re out of materials. You may want to use idle reasons to track types of break or shift meetings.

Add a reason

In the Tendrel console, select Runtime from the side bar. Then navigate to the reasons tab.

Add a reasons

On the Runtime reasons tab, click the Add button. Provide a name for the reason and select whether it is categorized as Down or Idle. Click Save.

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